Get Started with Ease
A Kick-Off Call Tailored to You
Begin your CADdetails journey with a kick-off call so we can set you up for success from day one. We’ll go over all the details needed to launch your profile on CADdetails.com, and you’ll get to meet the team members you’ll be working with during your partnership.
We Do the Heavy Lifting
No need to stress about file uploads! Our team will take care of migrating your files and setting up your profile, so you can quickly begin showcasing your products to our community of 750,000+ North American AEC professionals.
You’re in Good Hands
We’ll arrange follow-up sessions with you as needed—our goal is to ensure a smooth transition and make sure you're fully comfortable with CADdetails. Your success on our platform is our top priority!
We're Always Here to Help
Dedicated Client Success Manager
Once your onboarding is complete, you’ll be paired with a dedicated Client Success Manager for long-term support. They’ll check in with you regularly to review your metrics, track your performance on CADdetails.com, and identify opportunities to further enhance your success.
As your go-to resource, your Client Success Manager will work with you to achieve your goals and quickly address any questions or concerns you may have along the way. They’re committed to understanding your unique needs and helping you navigate our Client Portal with ease.
Your Partner in Success
Your Client Success Manager is your personal CADdetails expert, offering valuable insights and guidance on how you can get the most out of our products and services. You can schedule one-on-one meetings with them whenever you need—they’re there to support you every step of the way.
Real Support from Real People
We believe in building genuine connections with building product manufacturers, so you can always count on receiving support from one of our team members—no chatbots allowed!
Our Onboarding and Client Success teams also work closely with other teams to connect you with the right experts for your needs—whether it’s for support with design content, detailed marketing and sales analytics, or other specialized assistance.
FAQs
To set up your profile, we need a brief outline of the products and projects you'd like to feature. If you have them available, we also recommend you share any of the following files with us:
- Corresponding design documents (.dwg preferred)
- Technical specifications (CSI specifications, testing docs, data sheets)
- Links to brochures or other product-related documents (color sheets, etc.)
- High-resolution product images
- High-resolution company logo
You can send us your files via email (or via Dropbox or WeTransfer for larger file transfers). If you plan on sending files regularly, we can set up a shared folder for long-term use. You can also direct us to a section of your corporate website where we can access the required information.
If you’re looking for a better way to organize and share your digital assets, we recommend you try Prodify, the first-ever file management software built for building product manufacturers.
No, our Onboarding Specialists will handle everything for you! We take care of migrating your files and setting up your profile on CADdetails.com, so you can start showcasing your products to over 750,000 North American AEC professionals right away.
The onboarding process usually takes around 30 days.
Yes. Once your onboarding is complete, you'll be assigned a dedicated Client Success Manager who will be your main point of contact for any support or assistance you need.
Yes, you can update your profile at any time. Please send any updates in Excel format to ensure your product listings remain accurate and up-to-date. If you need support, contact your Client Success Manager or email us at customersupport@caddetails.com.
If you have any questions about file sharing, don’t hesitate to reach out—we’re happy to assist!
When you submit your technical files to us, you'll receive your drawings in 5 different formats:
- DWF
- DWG
- DXF
- Printable CAD (GIF)
To make it easier for users, the file titles will indicate that drawings are manufactured. You'll also receive MFG Drawings for each format.
Yes, our Technical Member Program is designed to help you create, maintain, and optimize your CAD, BIM, 3D, and specifications. Our team will ensure they meet the latest industry standards and are ready to be incorporated in AEC projects.
The more detail you provide about your products and company, the more likely users are to download your files and specify your products. A well-rounded profile will lead to higher engagement and better results.
Here are 4 ways you can upgrade your profile:
1. Include a variety of technical files on your profile to increase engagement, such as:
- CAD Drawings (DWG/PDF)
- SketchUp Files
- Revit Files
- Specifications
2. Highlight your favorite projects on your profile to help users visualize your products in real-world applications. Upload at least 25 high-resolution images, along with videos, a list of products used, and key project details such as location, firm/architect, cost, and more. The more information you provide, the greater the impact!
3. Promote your profile by using Sponsored Keywords and by taking advantage of featured product/project positions on CADdetails.com. Learn more about our advertising services here.
4. Enhance your profile with supporting documents, like your company brochure, case studies, videos, photo galleries, and installation guides.
Feel free to reach out if you need help adding any of these resources to your profile!
Drive Your Growth with CADdetails
We help building product manufacturers reach more professionals in the Architecture, Engineering, and Construction (AEC) community. Our team offers expert-backed solutions to enhance product presentation, identify high-intent prospects, and drive more project specifications.
Not ready to jump on a call?